Life Thrive LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy describes how we collect, use, and share information—from both your visit to simplythrive.life and your participation in our SMS messaging programs (such as appointment reminders and wellness notifications). It also explains your choices regarding your information.
⸻
1. Information We Collect
a) Device and Website Activity:
We collect information automatically when you visit our website, such as browser type, IP address, cookies, usage patterns, referring pages, and timestamps—using tools like log files, web beacons, and pixels. 
b) Order & Contact Details:
When making purchases or booking sessions, we collect your name, email, phone number, billing/shipping addresses, and payment info (“Order Information”). 
c) SMS Messaging Data:
If you opt in to receive SMS messages from us, we collect your phone number, opt-in consent, and messaging interactions (e.g., confirmations of receipt or STOP responses).
⸻
2. How We Use Your Information
• Website:
• Fulfill purchases (e.g., processing payments, confirmations)
• Analyze site usage for security, fraud detection, and user experience optimization 
• SMS Messaging:
• Send appointment reminders, updates, and wellness messages you’ve opted into
• Improve message timing and content based on engagement (no profiling for marketing purposes)
⸻
3. Sharing Your Information
• Service Providers Only:
We share your information with third-party service providers (e.g., for website hosting, analytics) strictly as needed to deliver services. These providers are bound to confidentiality. 
• SMS Data Safeguard:
We do not share your mobile number or messaging consent data with third parties or affiliates for marketing or promotional purposes. Service providers supporting our messaging (like SMS gateways) are the only entities with access to this info—and only to facilitate message delivery. 
• Legal Requirements:
We may disclose information if required by law or to protect our rights (e.g., subpoenas). 
⸻
4. SMS Opt-In and Opt-Out Instructions
• Opting In:
By providing your mobile number via our website or during scheduling, you consent to receive SMS messages from Life Thrive as described in your opt-in area.
• Opting Out:
To unsubscribe from SMS messages at any point, simply reply STOP to any message. You will receive a confirmation, and then messaging will cease.
• Need Assistance:
Text HELP in response to any message or contact us directly at [email protected].
⸻
5. Data Security and Retention
• Protection Measures:
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
• Retention Period:
We retain your data for as long as necessary to fulfill its purpose or as required by law. For SMS opt-in data, relevant retention is maintained only as long as needed to manage your messaging preferences.
⸻
6. Your Privacy Rights
Depending on your location, you may have rights to:
• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
To exercise any of these rights, or if you have questions about this policy, please contact us at [email protected].
⸻
7. Updates to This Privacy Policy
We may update this policy periodically. The Effective Date at the top will reflect any changes. For significant updates, we may notify you via website banners or email.
⸻
8. Contact Us
For privacy inquiries or concerns, please reach out:
Email: [email protected]
Mailing Address: Life Thrive, Marion Location