1. Introduction
Welcome to SimplyThrive / LifeThrive (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience when visiting our website or using our services. This Privacy Policy describes what information we collect, how we use it, and how we protect it.
By accessing or using our site or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information you provide voluntarily: Name, email address, phone number, mailing address, date of birth (if relevant), insurance or billing information, medical or health-related information (if relevant to treatment), and other information you provide when contacting us or filling out forms.
Automatically collected information: IP address, browser type, operating system, referring URLs, pages visited, date/time stamps, device identifiers, and other usage information.
Cookies and tracking technologies: We use cookies, web beacons, tracking pixels, and similar technologies to collect usage data, improve our services, and personalize your experience. You may choose to disable some cookies, but this may affect functionality.
3. How We Use Your Information
We use your information for the following purposes:
To provide and manage our services, including scheduling appointments, patient communications, and delivering treatment.
To communicate with you (e.g. appointment reminders, follow-ups, updates).
To improve our website, services, and offerings through analytics and feedback.
To comply with legal, regulatory, or contractual obligations.
To protect our rights, privacy, safety, or property, and that of our users or the public.
4. Information Sharing and Disclosure
We do not share, sell, or disclose your mobile opt-in data or consent with third parties for marketing or promotional purposes.
However, we may share information in the following limited circumstances:
With service providers, subcontractors, or business partners who assist us (for example, hosting, customer support, billing) — excluding your mobile opt-in / consent data (that remains private, except to our SMS aggregators/providers).
If required by law or legal process (e.g. court order), to respond to lawful requests, enforce agreements, or protect rights.
In connection with a corporate transaction, merger, or acquisition, subject to confidentiality and assurances that the recipient will abide by privacy obligations.
5. Special Rules for Text Messaging
No mobile number, opt-in consent data, or SMS originator data will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in / originator data may only be shared with aggregators or providers of text messaging services, solely for the purpose of delivering the messages.
All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for the aggregators or providers of the SMS service.
6. Data Retention
We retain your personal information only as long as needed for the purposes it was collected (or as required by law or as necessary to fulfill obligations). When no longer needed, we will securely delete or anonymize the information.
7. Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission or electronic storage is 100% secure — so we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have rights including:
Accessing, correcting, or updating your personal information
Requesting restriction of processing
Requesting deletion of your data (subject to legal retention obligations)
Withdrawing consent (if your processing is based on consent)
Opting out of communications
If you wish to exercise these rights, please contact us at the email address below.
9. Children’s Privacy
Our services are not directed at children under the age of 16 (or higher, depending on applicable law). We do not knowingly collect personal information from children under the age of consent. If you believe we have collected such information, please contact us to request deletion.
10. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you by posting the new version on our site and updating the “Last Updated” date. Your continued use of the site or services after changes indicates acceptance of the new policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or want to exercise your rights, please contact.
For privacy inquiries or concerns, please reach out:
Email: [email protected]
Mailing Address: Life Thrive, Marion Location